Steve Talks About Filling Demand
Coreen, the new Director for Social Services, was feeling overwhelmed about starting too many programs at once. Steve, who was meeting up with us at Starbucks, encouraged her to take the leap and just start. "You'll always figure it out," he assured her.
To illustrate his point, Steve shared a story about a time when demand for an IV control equipment was so high that his company fell three months behind in production. Despite hiring an operations manager who couldn't fix the problem, one of Steve's machinists came to him with a proposal that involved shutting down production for three weeks to rework the entire line. Steve took the chance and it paid off - production moved faster than ever before and they never experienced delays again.
The lesson Steve wanted to share was that once there is demand, there will always be a way to fill it. It's easier to address an excess of demand than an excess of supply, and sometimes taking a risk is the only way to keep up with the demand. So go ahead and take that leap, because you'll always figure it out in the end.